FAQ
1. Kya aapke products authentic hain?
Haan, hum 100% authentic fragrances sell karte hain. Har product quality-checked hota hai.
2. Payment ka kya tarika hai?
Hum sirf Advance Payment accept karte hain. Order place karne ke baad payment ki details share ki jayegi.
3. Delivery kitne din mein hoti hai?
Pakistan ke andar delivery usually 3-5 working days mein hoti hai.
4. Kya aap pure Pakistan mein deliver karte hain?
Haan, hum Pakistan ke tamam sheher mein deliver karte hain.
5. Decants kya hote hain?
Decants original bottle se nikali gayi fragrance hoti hai — yeh aapko bade bottle kharide baghair premium scents try karne ka mauka deti hai.
6. Return/Exchange policy kya hai?
Agar product damaged ya galat mile toh hum se WhatsApp par rabta karein: +92 335 5330004
7. Kisi bhi sawal ke liye?
📱 WhatsApp: +92 335 5330004
🕐 Available: Monday to Saturday, 10 AM – 8 PM
8. Pakistan mein delivery charges kitne hain?
Orders below Rs. 3,000 par standard delivery Rs. 250 hai. Rs. 3,000 ya us se zyada order par Pakistan mein free shipping hai. Delivery charges checkout par confirm hote hain.
9. Kya product picture wali full perfume bottle milegi?
Nahi. Hum original branded perfume se nikala gaya selected 3ml, 5ml, 10ml ya 30ml decant bhejte hain. Full-size retail bottle sirf perfume ki pehchan ke liye product image mein dikhayi jaati hai, aur order mein shamil nahi hoti.
10. Shipping ya wrong item ki complaint kaise karein?
Order number ke saath WhatsApp par rabta karein. Damaged ya incorrect item ke liye delivery ke 48 ghanton ke andar photo ke saath contact karein. Tafseelat Refund Policy mein hain.